![]() ![]() Note this is charged by a third-party payment provider, not us. Please do NOT send back an item without setting up a return firstĭepending on your method of payment, transaction fees might not be refundable which ranges between 2.3% - 6% of the order value. Please do NOT send your purchase back to the manufacturer If you choose to email us to initiate a return, please ensure to include the following information in your email: Special-ordered items, including anything custom products.It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. ![]() Please send an email to or use our return portal located at the top of the page to set up a return. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. Other Makes and Models - ĭue to the Chinese New Year, the following brands may or may not be impacted and experiencing delays till for the shipments that's coming from Asian Area directly:.
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